Further, Windows even gave you a HotKey (Win+Ctrl+Q) to launch it. To build trust, I usually begin by explaining that Quick-Assist is a Microsoft product, and in fact, it is part of Windows 10, already installed on your PC. Usually someone just referred to us by an other client. With Quick-Assist, we could deliver remote help to a near complete stranger. Gone before Windows 11 reaches 25% adoption. Well, it was good while it lasted: Introduced with Windows 10. I am hoping that some simple solution is in the works to replace what seemed like an ideal solution that has now been taken away. Maybe an MSI could be made available? I am a one-man IT department managing roughly 70 Windows PCs and do not have any type of more sophisticated software deployment mechanism in place. Is there a mechanism for deploying the new version to all users on all machines? A simple GPO deployment would be preferred. Not only does the new version require per-user installation from the Microsoft Store, but the installation requires admin rights. We could simply have them launch Quick assist and then give them a six-digit support code (Very simple). The version of Quick Assist that came natively installed with Windows 10 was great because we could instantly provide assistance to anyone with Windows 10, regardless of whether it was their home computer or their work (domain-attached) computer. How is this exciting news? This is a big problem for our company.
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